Career Guide  
Telecommunications Sales/
Customer Support
 
I. Job Outlook:

II. Job Requirements/Prerequisites:

III. Education/Training Resources:

IV. Getting A Job:

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Bay Area Education/Training Resources

Note: Training programs in telecommunications are less common than training programs for most other careers in this guide.

Computer Training Academy

Location 235 Charcot Avenue San Jose, CA 95131 (408) 441-6990 www.computertrainingacad.com/ctamain.html
Program Telecommunications Technician
Deliverable Diploma
How Long 5-7 months
Cost $7,500-8,000
Prerequisites None

Crossbow Communications

Location 5311 Randall Place Fremont, CA 94538 (510) 661-9252 www.crossbowcom.com
Program BICSI Installers Program
Deliverable Diploma. Courses to prepare for exam at 3 levels: apprentice, installer and technician
How Long 1-2 weeks for each level
Cost $1,195 for each level
Prerequisites None

Las Positas College

Location 3303 Collier Canyon Rd Livermore, CA 94550 (925) 373-5800 www.clpccd.cc.ca.us/lpc
Program Electronic Telecommunication Systems
Deliverable Certificate of Achievement
How Long 2-3 semesters
Cost $312
Prerequisites None

San Fransisco State Extension

Location 425 Market Street
San Francisco, CA 94105
(415) 405-7700 www.cel.sfsu.edu
Program Telecommunications/Network Technologies
Deliverable Certificate of Completion
How Long 1-2 semesters
Cost Approximately $3,300
Prerequisites None

Skyline College

Location 3300 College Dr San Bruno, CA 94066 (408) 738-4100 (Main #)
(408) 738-4221 (Telecom) www.smcccd.cc.ca.us/smcccd/skyline/skyline.html
Program Telecommunications Technology
Deliverable Certificate, AS Degree
How Long Certificate: 1 year, AS Degree: 2 years
Cost Certificate: $408 CA residents
AS Degree: $720 CA residents
Prerequisites None
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