Career Guide  
Technical Support Representative
 
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II. Job Requirements/Prerequisites:

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Bay Area Education/Training Resources

(This is a partial listing. Please consult your local One-Stop Career Center for more options.)

All community colleges offer courses in using different computer applications, and some community colleges like Las Positas offer certificates in using software applications. The programs listed below offer courses or certificates specifically focused on providing technical support for products.

Chabot College

Location/Phone 25555 Hesperian Blvd. Hayward, CA 94545 (510) 786-6600 www.clpccd.cc.ca.us/cc
Program Computer Support Specialist
Deliverable Certificate of Achievement, AS Degree
How Long Certificate: 1 year, AS Degree: 2 years
Cost Certificate: $216, AS Degree: $720
Prerequisites None

Diablo Valley College

Location/Phone 321 Golf Club Road Pleasant Hill, CA 94523 (925) 685-1230 www.dvc.edu
Program Computer Hardware Support, Microcomputer Software Support
Deliverable Certificate of Achievement
How Long 2-3 semesters each
Cost $348 - 408 each
Prerequisites None

Ohlone College

Location/Phone 43600 Mission Blvd. Fremont, CA 94539 (510) 659-6000 www.ohlone.cc.ca.us
Program Windows NT Technical Support
Deliverable Course completion
How Long 1 semester
Cost $24
Prerequisites None

UC Berkeley Extension

Location 1995 University Avenue Berkeley, CA 94720 (510) 642-6000 www.unex.berkeley.edu
Program Windows 95/98 Technical Support
Deliverable Course completion
How Long 3 days
Cost $1,095
Prerequisites None
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